OM Enterprises Group
Privacy & Data Protection

Privacy Policy

OM Enterprises is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.

Last updated: October 2026

This Privacy Policy applies to OM Enterprisesand all its subsidiaries and/or branch offices in India. It outlines the practices and policies applicable to OM Enterprises, including its employees, interns, contractors, consultants, clients, customers, or any other party directly or indirectly engaged for business purposes or otherwise, in handling Personal Information, including Sensitive Personal Data or Information, lawfully collected by OM Enterprises.

OM Enterprises values your right to privacy and is committed to protecting your personal data. We ensure your information is handled securely, in line with applicable laws and our internal policies.

Technical and organizational measures are maintained to guard against unauthorized processing, loss, misuse, alteration, or destruction of data.

01

General Definitions

You / Your:Refers to any natural person, including employees of OM Enterprises, providing any information described in Appendix 1.

Act:Refers to the Information Technology Act, 2000 and its amendments.

Information:Includes Personal Information and Sensitive Personal Data or Information collected by OM Enterprises.

Personal Information (PI):As defined under Rule 2(i) of the IT Rules, 2011. See Appendix 1.

Rules:The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

Registered User:A user whose registration is accepted by OM Enterprises.

Sensitive Personal Data and Information (SPDI):Defined under Rule 3 of the IT Rules, 2011. See Appendix 1.

02

Collection of Information

You may access the OM Enterprises website without providing Personal Information or Sensitive Personal Data or Information. However, certain services may require registration and the provision of information through email, telephone, post, online forms, or in person.

We may use your information to respond to your inquiries, provide customer service and support, send you important information about our services, and provide marketing communications where permitted and, where required, with your consent.

Marketing communications

Communications may be delivered through channels including SMS, Email, RCS, WhatsApp, and Voice, subject to applicable law and your preferences.

You may opt out of receiving marketing communications or contact us regarding your information by emailinginfo@omenterprisesgroup.in.

03

Use of Information Collected

Collected information is used for the purposes communicated at the time of collection. OM Enterprises will not use your information for unrelated purposes without your consent, except where such use is required or permitted by applicable law or is necessary to address an emergency.

04

Sharing of Information

OM Enterprises may share information in the following circumstances:

  • Where you have provided consent or where sharing is otherwise permitted by applicable law.
  • With employees, consultants, contractors, or service providers who require access to perform their responsibilities and who are subject to appropriate confidentiality obligations.
  • With government authorities or regulators when required by applicable law.
  • In connection with legal proceedings, investigations, or valid legal requests.
05

Security of Information

Protecting your information

OM Enterprises maintains appropriate technical, administrative, and organizational security measures to protect Personal Information and Sensitive Personal Data or Information from unauthorized access, misuse, alteration, disclosure, loss, or destruction.

Access to information is limited to authorized personnel on a need-to-know basis. We regularly review and update our privacy and security practices.

If you believe that information held by OM Enterprises is inaccurate or incomplete, you may request that it be corrected.

06

Employee & Individual Obligations

Employees and other relevant individuals handling information on behalf of OM Enterprises are expected to:

  • Prevent unauthorized access to personal information.
  • Follow OM Enterprises' privacy and information security policies.
  • Promptly report suspected or confirmed data breaches.
  • Participate in privacy and information security training where required.

Failure to comply with applicable privacy and security requirements may result in disciplinary action, up to and including termination of employment or engagement, subject to applicable law and company policies.

07

Retention & Revocation of Information

OM Enterprises retains personal data only for as long as it is reasonably necessary for legitimate business, contractual, regulatory, or legal purposes.

When information is no longer required, it will be securely deleted, destroyed, or anonymized in accordance with applicable retention requirements and our internal policies.

Where processing is based on consent, you may withdraw that consent by contacting us. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

08

Employee & Individual Rights

Subject to applicable law and any relevant contractual or legal limitations, individuals may have rights to:

  • Request access to personal information held by OM Enterprises.
  • Request correction or updating of inaccurate information.
  • Request deletion or erasure where legally applicable.
  • Object to or request restriction of certain processing activities.
  • Request portability of personal information where applicable.

Appendix 1

Personal Information

Personal information means information relating to a natural person that, directly or indirectly, can identify that person in combination with other information available to or likely to come into the possession of OM Enterprises.

Sensitive Personal Data

Subject to the definitions and scope of applicable law, sensitive personal data may include:

  • Passwords
  • Financial information
  • Health or medical information
  • Sexual orientation
  • Medical history
  • Biometric information
  • Other information handled for service provision where permitted by applicable law

Registered User Information

Depending on the service or relationship, information may include:

  • Name
  • Date of birth
  • Address
  • Email address
  • Gender
  • Phone number
  • Transaction details
  • Communications and message content where lawfully collected

Appendix 2: Employment Information

Where applicable to employment or engagement with OM Enterprises, information may include:

  • Personal details, including name, date of birth, contact information, and passport information.
  • Employment history and references.
  • Professional qualifications and certifications.
  • Background information relevant to employment, compliance, travel, or business requirements.
  • Information relating to relatives where required for legitimate employment or compliance purposes.
  • Signed documents, including compliance forms, confidentiality agreements, NDAs, and related documentation.

Questions about this Privacy Policy?

If you have questions, requests, or concerns regarding your personal information or this Privacy Policy, contact OM Enterprises.

info@omenterprisesgroup.in